Help Center

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Help Center

For admins

For admins

Learn how to work with Marvia and get most out of our tool as an Admin.

Getting started as an admin

How do I set up menu bar items with permissions?

How can I create subcategories in the menu taskbar?

How do I setup a page?

How do I add categories to a category?

How do I set up new categories?

How can I set up the menu task bar?

How do I set up the layout of the login page?

How do I set up the layout of the homepage?

How do I set up categories with permissions?

How do I set up tiles with permissions?

How can I change the hero (header) of the portal?

How can I change the background of the login page?

Can I add multiple top images (headers) to the pages?

How can I adjust the welcome text on my login screen?

What parts of the portal work with permissions (rights)?

How many category layers does the menu taskbar have?

Can I change the font of the portal?

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Settings

How can I add and edit columns in overview tables?

Can I use a custom translation for elements in the portal?

Can I use a custom email server to send mail from the portal?

Where can I adjust the 'Send from' account for the mailing from the portal?

Where can I adjust the currency being used in the portal?

Is it possible to set certain requirements on passwords?

How can I set up a personal text for the homepage?

How do I select recipients for my email?

How do I send an email to users?

How do I send a test email?

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Accounts

What do I need to set up a user?

What do I need to set up a branch/ store/ location?

What do I need to set up a group?

What format can I use for the group import?

What format can I use for the user import?

Do I have to fill in all columns on the user import sheet?

What format can I use for the branches import?

A new user doesn't seem to see the right amount of content on the portal. What did I miss?

How do I manage user access requests?

How can I approve a newly registered account?

Do I have to fill in all columns on the branch import sheet?

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Media (DAM)

How do I move files and folders?

How do I add tags to my DAM files?

How do I add metadata to my DAM assets?

How do I set up new categories for the DAM?

How can I set up DAM assets for a content page?

Does the portal render files in different qualities and file types?

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Branded Templates

How do I share the briefing for a template?

How do I brief variables in a Branded Template?

How do I brief a filter for a Branded Template?

How do I test a Branded Template after being notified that it's ready?

What file types can be used for the Branded Templates?

What possibilities are there for linear scaling within the platform?

What's the processing time on a newly briefed Branded Template?

How do I only create imprint files with my Branded Template during the campaign period?

How do I brief background changes to an existing template?

How do I update a placeholder text in a Branded Template?

How do I connect a Branded Template to a specific folder in the DAM?

How do I restrict users to only upload assets from the DAM into Branded Templates?

How do I change the default name of the PDF from a Branded Template?

Can I also download the InDesign package from a created design?

How do I link a Template ID to a newly created product in the admin?

Where can I see the designed documents by the users?

Can I exclude Branded Templates from being visible in the My Documents section?

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Pages (Digital Brand Guidelines)

How do I create a Brand Guidelines page?

How can I link images in the Brand Guidelines to the DAM

How can I add pictures with zoom function to the Brand Guidelines?

Can I have a download section on every guideline page?

How do I add or edit content in pages with the content editor?

How can I create a playback of front-end common media formats?

How do I add a Best Practice?

How can I add products to a page?

How do I add categories to a page?

How can I set up a tile menu within pages or categories?

How do I create tables?

Am I able to use headlines and how many are there?

How do I add horizontal lines to content fields ?

How do I set up pages with permissions?

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Shop & Products

How do I set publication and expiration dates on a navigation tile?

Can I add multiple products at once?

How do I set a price for my products?

What are the first steps in adding a new product?

How do I set a delivery time for my products?

How do I set shipping costs for products?

How do I set up tier prices?

Can I add one or more images to a product?

Does the portal support stock management?

How many products can I upload?

How do I set up a product with a download button in the overview

How do I set up permissions for a product?

What format can I use for the product import?

How can I add products to a category?

How do I set up products with permissions?

Can I add files to a product import?

Do I have to fill in all columns on the product import sheet?

How do I set up a low-resolution download option for a product?

How do I setup a product?

How do I push my admins to use unique SKUs for products?

How do I link a product to a campaign?

How do I adjust the distributor?

How do I activate receiving a low stock warning for my stock products?

Can I add images/thumbnails to a product import?

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Workflows

What are workflows?

How do I set up order approvals afterwards?

Who is able to approve user requests?

How do I set up a workflow?

What type of workflows can I create?

How can I approve a workflow request?

Will I be notified of new workflow requests?

How can I add an admin to a current workflow?

How do I set up order approvals in advance?

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Campaigns

How do I inform my users about coming campaigns?

How do I set the ordering window of a campaign?

How do I set the action period of a campaign?

Marketing Calendar

How do I make the marketing calendar visible for my users?

How can I manage rights/permissions in the marketing calendar?

How can I create a calendar with marketing events?

How can I add files to an event in the marketing calendar?

How do I create events in the marketing calendar?

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Template Studio

How do I prepare my InDesign package for the Template Studio?

What types of variables are available in the Template Studio?

With Template Studio, what elements can I update in an existing template?

What is the difference between Label, Default value and Placeholder?

How do I create a new template with the Template Studio?

How do I connect a newly created template to one of my products?

What do the conversion notifications tell me? And how can I resolve the possible errors?

What patterns are available for variables in the Template Studio?

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Other

How can I report a bug, ask questions or give feedback?

What types of notifications can I use to communicate to the users?

Can I set up a notification for a specific group of users?