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What can I find in My account?

An overview of the pages in My account, from your orders and requests to your documents and social media accounts.

Written by Justin Verhoeve

In My account you find everything that belongs to you and your locations: your orders, requests, documents and personal details. To open it, click your name in the top-right corner and select My account.

Note: Your organization chooses which tiles you see, so you may not see all the tiles below. The colors and layout of your portal may also look different.

Orders and requests

Your details

  • Personal information: your name, email address and other account details.

  • My DNA: information about your location, such as the places where you can display marketing materials. Read How do I fill in my POS DNA?

Documents

  • My documents: the documents you created from templates. Read How do I find my documents?

  • My drafts: documents you saved as a draft to finish later.

Social media

  • Connect Meta account, Connect Instagram account and Connect LinkedIn account: link your location's social media accounts, so posts and campaigns can be published for your location. Read How do I connect my Facebook or Instagram account?

  • Social campaigns: the social media campaigns for your location. Choose a location to see its campaigns, the period and the workflow type (opt-in or opt-out). This page is an overview only: whether a location takes part was decided earlier, by your marketing team or by the location itself, depending on the campaign. Open a campaign to see each post per channel, with its status and results such as reach, impressions and clicks. The Admin tab shows campaigns from your marketing team. The Portal tab shows campaigns started from the portal itself, for example when a package with Meta ads is ordered in the Marketing Shop.

  • Meta campaigns: an older overview of Meta ads that were ordered for your locations, with the period, budget, amount spent and results such as reach and clicks. Meta ads in newer campaigns appear under Social campaigns.

Tip: My account also works on your phone, so you can check the status of an order or request on the go.

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