Your marketing team can prepare social posts in the portal. You can publish them on your location's Facebook page or Instagram account in a few clicks.
Note: Your portal may look different from the screenshots. The colors and layout, and the options and buttons you see, depend on how your organization has set up the portal.
Before you start
Your location's Facebook or Instagram account must be connected to the portal. Read How do I connect my Facebook or Instagram account?
Post to Facebook or Instagram
Open the social post in the portal, for example via the page with social media materials.
Click Post to Facebook or Post to Instagram.
Under Post to, choose the location or page you want to post on.
Instagram only: under Placement, choose Feed, Story or Feed and story.
Check the Caption. It is often filled in already; you may be able to change it.
Under When To Post, choose Direct to post right away, or Schedule to post later.
Check which image or images are selected (they have a check mark).
Click Post to Facebook or Post to Instagram.
Feed or story?
Feed: the post appears on your profile with the caption.
Story: the post appears full screen for 24 hours. A story contains only one image and has no caption.
Feed and story: the post appears in both places.
Note: Your organization decides which placements are available for each post, so you may not see all options.