Marvia

Justin Verhoeve

Learn how to manage users, groups, and locations within your account settings.

Accounts

A new user does not see the right content on the portal, what did I miss?

What format can I use for the user import?

How can I approve a newly registered account?

How do I create a new user?

What is the Users tab?

Do I have to fill in all columns on the user import sheet?

How do I manage user access permissions?

Do you support Just in Time (JIT) provisioning?

Learn how to create, import, approve, and manage user access.

Users

Do I have to fill in all columns on the locations import sheet?

What format can I use for the locations import?

How do I use the locations tab?

What do I need to set up a location?

Learn how to set up and import locations.

Locations

What format can I use for the group import?

What is the Groups tab?

How do I add a new group?

Learn how to create and import groups of users.

Groups

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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Create your account and invite the first people to your workspace.

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General

Do you offer a training for users of the portal?

How can I access Marvia's support services and stay informed about platform updates?

How can I report a bug, ask questions or give feedback?

Customer Success & Support

What can I expect from Marvia?

Where is Marvia located?

How does Marvia's US presence support its North American customers?

Does Marvia track ESG performance?

How does Marvia work?

About Marvia

How can users search for content in the portal?

Does Marvia offer user management?

What languages does Marvia support?

What parts of the portal work with permissions?

Can your software be customized to our brand identity?

Does Marvia's platform include a news section?

Products and features

How much storage is included in my subscription?

Does Marvia offer flexible plans to accommodate my organization's evolving needs?

What is Marvia's licensing model?

Which contract terms are possible? Is there a minimum term?

Contract and subscription

Artificial Intelligence (AI) FAQ

Where can I find Marvia's security and compliance information?

Is Marvia GDPR compliant?

Security

Dashboard

What is the Marvia Analytics feature?

Analytics

How do I view and manage Orders?

Orders

How do I use the Requests Dashboard?

How can I approve a request?

How do I review individual Requests?

Will I be notified of new workflow requests?

Requests

How do I use the Exports tab?

Exports

How do I manage Reservations?

Reservations

Campaigns

How do I connect campaigns to the marketing calendar?

How do I monitor orders being placed?

How do I add permissions to a package?

How do I set the ordering window of a campaign?

How do I manage Campaign General settings?

How do I keep track of locations that have not ordered yet?

How do I add products or packages to Campaigns?

How do I process final print files after my Campaign order window?

How do I set up unique marketing budgets for locations?

How do I set the action period of a campaign?

What options are there for sending automated Campaign messages?

How do I create bulk posts for Facebook and Instagram?

How do I add a Meta campaign?

How do I manage a Meta ad set?

How do I manage channels in my social campaign?

How do I manage opt-in/opt-out settings?

How do I manage Meta ads?

How do I manage a Meta campaign?

What is the Social Campaign page and how do I use it?

How can I monitor the social campaign status?

Social campaigns

What can I see in the Meta Ads table?

Meta ads

Marketing Shop

How do I adjust the distributor?

How do I manage stock for variants?

How do I set shipping costs for products?

How do I link a Template ID to a newly created product in the admin?

How do I set a delivery time for my products?

Can I change the supplier for a specific variant?

How do I set a price for my products?

How do I add a new product in marketing shop?

How do I duplicate a product?

Can I add multiple products at once?

How do I manage prices for specific variants?

How do I enable variant specific Stock and Workflow modules?

How do I set up a product with a download button in the overview

How do I create a product with variants?

What can I see in the Products overview?

How do I bulk edit variant thumbnails?

How do I combine the Variants module with other Product Modules?

How do I configure modules for a specific product variant?

How do I add variant options and values?

How do I configure modules for a specific variant?

Can I add one or more images to a product?

How do I set up a low-resolution download option for a product?

How do I push my admins to use unique SKUs for products?

How do I use the Variants module in Product settings?

How do I set up permissions for a product?

How do I enable variant specific Files and Price modules?

Products

How do I add a step to a Package?

Packages

Collections