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Where can I find my orders?

View your orders, what you ordered and what it cost in Order history.

Written by Justin Verhoeve

All orders you placed in the portal are in Order history in My account.

Note: Your portal may look different from the screenshots. The colors and layout, and the options and buttons you see, depend on how your organization has set up the portal.

Open your orders

  1. Click your name in the top-right corner and select My account.

  2. Go to Order history.

For each order you see the order number, who placed it, the locations, the total price, the order date and the status.

Find an order

  • Search: type an order number or product name.

  • Date: click the date button (for example Last 30 days) to choose a period.

  • Locations, Suppliers and Campaigns: filter the list.

  • Personal / Locations: use the switch on the right to see only your own orders or all orders for your locations.

See the details of an order

Click the arrow in front of an order to open it. You see each product with its supplier, quantity and price, and who receives it. At the bottom you find the subtotal, shipping costs, the part paid from your marketing budget and the total price.

Tip: Click Export to download the list, or Columns to choose which information you see.

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