Steps to create a new user
Navigate to the Users tab
From the main dashboard, navigate to "Accounts" in the left menu and select "Users".Start creating a new user
Click "+ New user" in the top right of the dashboard. A pop-up window opens with required fields.Enter user information
Fill in the fields shown in the pop-up window. Required fields include:Username
Type, such as User or Administrator
First name and Last name
Email
Country
Language
Create the user
Click "Create" to add the new user to your portal.
Caution: Make sure the username is unique to avoid login issues.
Next steps after creating a user
Once the user has been created, you can:
Add them to Groups
Assign Locations
Set their Permissions for features and content
⚠️ Important: Permissions determine what users can access. Always review them immediately after creating a new account.
Tips for successful user setup
Match the user’s language preference to their region
Add Groups first before setting Permissions
Review the user’s Locations to ensure correct content targeting