Marvia

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Chat with us via the Intercom chat, use the in-app feedback tool in the Marvia platform, or send an email to support.

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Learn how to get training, contact support, report bugs, and stay up to date.

Customer Success & Support

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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English

General

What can I expect from Marvia?

Where is Marvia located?

How does Marvia's US presence support its North American customers?

Does Marvia track ESG performance?

How does Marvia work?

About Marvia

How can users search for content in the portal?

Does Marvia offer user management?

What languages does Marvia support?

What parts of the portal work with permissions?

Can your software be customized to our brand identity?

Does Marvia's platform include a news section?

Products and features

How much storage is included in my subscription?

Does Marvia offer flexible plans to accommodate my organization's evolving needs?

What is Marvia's licensing model?

Which contract terms are possible? Is there a minimum term?

Contract and subscription

Artificial Intelligence (AI) FAQ

Where can I find Marvia's security and compliance information?

Is Marvia GDPR compliant?

Security

Dashboard

What is the Marvia Analytics feature?

Analytics

How do I view and manage Orders?

Orders

How do I use the Requests Dashboard?

How can I approve a request?

How do I review individual Requests?

Will I be notified of new workflow requests?

Requests

How do I use the Exports tab?

Exports

How do I manage Reservations?

Reservations

Campaigns

How do I connect campaigns to the marketing calendar?

How do I monitor orders being placed?

How do I add permissions to a package?

How do I set the ordering window of a campaign?

How do I manage Campaign General settings?

How do I keep track of locations that have not ordered yet?

How do I add products or packages to Campaigns?

How do I process final print files after my Campaign order window?

How do I set up unique marketing budgets for locations?

How do I set the action period of a campaign?

What options are there for sending automated Campaign messages?

How do I create bulk posts for Facebook and Instagram?

How do I add a Meta campaign?

How do I manage a Meta ad set?

How do I manage channels in my social campaign?

How do I manage opt-in/opt-out settings?

How do I manage Meta ads?

How do I manage a Meta campaign?

What is the Social Campaign page and how do I use it?

How can I monitor the social campaign status?

Social campaigns

What can I see in the Meta Ads table?

Meta ads

Marketing Shop

How do I adjust the distributor?

How do I manage stock for variants?

How do I set shipping costs for products?

How do I link a Template ID to a newly created product in the admin?

How do I set a delivery time for my products?

Can I change the supplier for a specific variant?

How do I set a price for my products?

How do I add a new product in marketing shop?

How do I duplicate a product?

Can I add multiple products at once?

How do I manage prices for specific variants?

How do I enable variant specific Stock and Workflow modules?

How do I set up a product with a download button in the overview

How do I create a product with variants?

What can I see in the Products overview?

How do I bulk edit variant thumbnails?

How do I combine the Variants module with other Product Modules?

How do I configure modules for a specific product variant?

How do I add variant options and values?

How do I configure modules for a specific variant?

Can I add one or more images to a product?

How do I set up a low-resolution download option for a product?

How do I push my admins to use unique SKUs for products?

How do I use the Variants module in Product settings?

How do I set up permissions for a product?

How do I enable variant specific Files and Price modules?

Products

How do I add a step to a Package?

How do I add Permissions to a Package in Marketing Shop?

How do I configure location scope, workflows, and API connections in a Package?

How do I configure general settings in a Package?

Packages

How do I configure and manage tier prices for products?

Tier prices

How do I activate receiving a low stock warning for my stock products?

How do I use the Stock Manager to monitor inventory?

Does the portal support stock management?

Stock manager

How do I use the Campaigns module in Product Settings?

How do I use the Socials module in Product Settings?

What are product modules in Marketing Shop?

How do I use the Locations module in Product Settings?

How do I use the Permissions module in Product Settings?

How do I use the Internal comment module in Product Settings?

How do I use the Price module in Product Settings?

How do I use the Form builder module in Product Settings?

How do I use the Delivery module in Product Settings?

How do I use the Distribution module in Product Settings?

How do I use the Files module in Product Settings?

Product settings