Marvia

What format can I use for the group import?

What is the Groups tab?

How do I add a new group?

Justin Verhoeve

Learn how to create and import groups of users.

Groups

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

No conversations found

AI title

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, creators and topics for your company.

Insights

Top creators

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

You're not signed in on this browser. Sign in through this site's Messenger, then reload this page.

Sign in to view your company's tickets

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.

Reading along with you

Create your account and invite the first people to your workspace.

Pick the right role for each person you add.

Update your plan, payment method, and invoices.

Style guide

Home hero title

English

General

Do you offer a training for users of the portal?

How can I access Marvia's support services and stay informed about platform updates?

How can I report a bug, ask questions or give feedback?

Customer Success & Support

What can I expect from Marvia?

Where is Marvia located?

How does Marvia's US presence support its North American customers?

Does Marvia track ESG performance?

How does Marvia work?

About Marvia

How can users search for content in the portal?

Does Marvia offer user management?

What languages does Marvia support?

What parts of the portal work with permissions?

Can your software be customized to our brand identity?

Does Marvia's platform include a news section?

Products and features

How much storage is included in my subscription?

Does Marvia offer flexible plans to accommodate my organization's evolving needs?

What is Marvia's licensing model?

Which contract terms are possible? Is there a minimum term?

Contract and subscription

Artificial Intelligence (AI) FAQ

Where can I find Marvia's security and compliance information?

Is Marvia GDPR compliant?

Security

Dashboard

What is the Marvia Analytics feature?

Analytics

How do I view and manage Orders?

Orders

How do I use the Requests Dashboard?

How can I approve a request?

How do I review individual Requests?

Will I be notified of new workflow requests?

Requests

How do I use the Exports tab?

Exports

How do I manage Reservations?

Reservations

Campaigns

How do I connect campaigns to the marketing calendar?

How do I monitor orders being placed?

How do I add permissions to a package?

How do I set the ordering window of a campaign?

How do I manage Campaign General settings?

How do I keep track of locations that have not ordered yet?

How do I add products or packages to Campaigns?

How do I process final print files after my Campaign order window?

How do I set up unique marketing budgets for locations?

How do I set the action period of a campaign?

What options are there for sending automated Campaign messages?

How do I create bulk posts for Facebook and Instagram?

How do I add a Meta campaign?

How do I manage a Meta ad set?

How do I manage channels in my social campaign?

How do I manage opt-in/opt-out settings?

How do I manage Meta ads?

How do I manage a Meta campaign?

What is the Social Campaign page and how do I use it?

How can I monitor the social campaign status?

Social campaigns

What can I see in the Meta Ads table?

Meta ads

Marketing Shop

How do I adjust the distributor?

How do I manage stock for variants?

How do I set shipping costs for products?

How do I link a Template ID to a newly created product in the admin?

How do I set a delivery time for my products?

Can I change the supplier for a specific variant?

How do I set a price for my products?

How do I add a new product in marketing shop?

How do I duplicate a product?

Can I add multiple products at once?

How do I manage prices for specific variants?

How do I enable variant specific Stock and Workflow modules?

How do I set up a product with a download button in the overview

How do I create a product with variants?

What can I see in the Products overview?

How do I bulk edit variant thumbnails?

How do I combine the Variants module with other Product Modules?

How do I configure modules for a specific product variant?

How do I add variant options and values?

How do I configure modules for a specific variant?

Can I add one or more images to a product?

How do I set up a low-resolution download option for a product?

How do I push my admins to use unique SKUs for products?

How do I use the Variants module in Product settings?

How do I set up permissions for a product?

How do I enable variant specific Files and Price modules?

Products

How do I add a step to a Package?

How do I add Permissions to a Package in Marketing Shop?

How do I configure location scope, workflows, and API connections in a Package?

How do I configure general settings in a Package?

Packages

How do I configure and manage tier prices for products?

Tier prices

How do I activate receiving a low stock warning for my stock products?

How do I use the Stock Manager to monitor inventory?

Does the portal support stock management?

Stock manager

How do I use the Campaigns module in Product Settings?

How do I use the Socials module in Product Settings?

What are product modules in Marketing Shop?

How do I use the Locations module in Product Settings?

How do I use the Permissions module in Product Settings?

How do I use the Internal comment module in Product Settings?

How do I use the Price module in Product Settings?

How do I use the Form builder module in Product Settings?

Product settings