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How do I submit a creative request?

Learn how to ask your marketing team for custom materials, such as a different format or a design that isn't available in the portal.

Written by Justin Verhoeve

Need something that isn't available in the portal, such as a different size or a custom design? Submit a request and your marketing team will pick it up.

Note: Your portal may look different from the screenshots. The colors and layout, and the options and buttons you see, depend on how your organization has set up the portal.

Start a new request

  1. Click your name in the top-right corner and select My account.

  2. Go to Workflows.

  3. Click New Request.

  4. Select the type of request you want to make and click Choose. The available types are set up by your organization, for example a creative request or a suggestion.

Fill in the form

Fields marked with an asterisk (*) are required. Most forms contain these fields:

  • Title: a short name for your request, so you can easily find it later.

  • Contact person and Email: filled in with your own details. Change them if someone else should be contacted.

  • Co-requesters: colleagues who should also follow this request. They receive updates and can reply in the conversation.

  • Locations: the location or locations the request is for.

  • Deadline: the date you need the materials.

  • Description: explain what you need as clearly as possible.

  • Files: drag files into the box or click Browse files to add examples, logos or other material.

Depending on the type of request, the form can contain extra fields, such as dimensions or the type of item.

Send your request

Click Send request. Your request now appears in Workflows under the Requests tab, with the status Requested.

Next step: To see the status of your request or answer questions from your marketing team, see How do I follow up on my request?

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