How to create a new post
Navigate to "Posts" in your CMS.
Review the overview page. You will see:
A left sidebar with all Categories such as "Brand portal" or "Campaigns"
A table with existing posts including Title, Categories, Publication date, and Status
Click "+ New post" to start creating a new article.
How to edit post details
Select an existing post from the list such as "Frappuccino week is here".
Review the sidebar sections which guide you through the setup. These include "Details", "Content", "Layout", and "Permissions".
Details section fields
Title
Enter the public facing headline for your post. This field is mandatory.Thumbnail
Upload an image to use as the preview thumbnail in the post list.Status
Select whether the post should be PUBLISHED or remain UNPUBLISHED.Publication date
Enter the date the post becomes visible to users.
How to add content and organize your post
Content section
Navigate to "Content".
Write your post using the rich text editor.
Add promotional details, pricing information, or instructions as needed.
Use formatting tools to create headings, bold text, lists, and links.
Organize section
Tags
Add keywords that help users find your post through search.Collections
Add the post to Collections if your organization uses them.Categories
Select one or more Categories so your post appears in the correct feed.
Note: Assigning the correct Category ensures users see the post in the right place.
How to configure layout and permissions
Layout section
Navigate to "Layout".
Upload a background image for the post.
Review the maximum size guidelines such as maximum size 1920x1080 px.
Caution: Large image files may affect loading speed.
Permissions section
Navigate to "Permissions".
Choose whether visibility is controlled by Groups or Locations.
Review the list of Available groups such as "Netherlands" or "External users".
Move the correct groups to "Authorized groups" to grant them access.
⚠️ Important: Only users in Authorized groups or Locations will be able to view the post after publication.