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How can I monitor the social campaign status?

You can monitor the progress of your social Campaigns directly in Marvia. This article explains how to view campaign status, check for errors, and retry failed posts.

Status page overview

The Status Overview page displays comprehensive information for each campaign:

    • Location: Campaign target location
    • Campaign: Campaign name
    • Channel: Social media platform
    • Published ID: Unique campaign identifier
    • Errors: Number of publishing errors
    • Status: Campaign state (e.g., error, success, pending)
    • Actions: Retry failed campaigns and view more options

status overview 2

Monitoring campaign status

  1. Navigate to "status overview" in your social campaign
  2. Check the "Status" column to see the overall status of each campaign and look for any campaigns with "ERROR" 
  3. Look at the "Errors" column to see the amount of error messages. To see the details, expand the row
  4. To retry a failed campaign, open the actions menu via "{...}" and select "Retry" to attempt to publish the campaign again

error message status overview
Monitoring tips

  • Check campaign status regularly to identify and resolve issues promptly
  • Review error messages carefully to understand the issue causes
  • Retry failed campaigns to attempt automatic resolution
  • If you continue to experience issues, use the “Feedback” button on the right side of the screen to contact the Marvia support team for assistance