When users start a new request in the portal, they first choose a request type, such as a creative request or a suggestion. You decide in which order these types are shown.
Change the order
Click Settings at the bottom of the left menu.
Go to Workflows › Creative workflows.
Grab the handle (⋮⋮) in front of a workflow and drag it to the place you want.
The new order is saved right away. Users see the request types in the same order under What kind of request?
Tip: Put the request type your users need most at the top.
What do users see? Read How do I submit a creative request?