If you want to import multiple users at once, you will need a correctly formatted import file. This article explains how to get the file you need and what to expect.
Import file format
At this time, the user import file is created for you by our Customer Success team. They prepare the file with the correct columns and formatting so you can upload your users without issues.
Contact our Customer Success team to request your user import file. They will provide a template and guide you through the process if needed.