Marvia provides a range of comprehensive training options designed to empower users in effectively utilizing the Brand Portal. As part of the standard implementation process, training for central users (administrators) is included.
For decentralized users, such as branch employees, we offer additional training opportunities through various methods:
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One-on-One Training: Marvia's Customer Success Manager (CSM) visits individual branches to provide personalized training sessions, lasting approximately 45 minutes, with up to 3 participants per session.
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Group Training: Conducted at the client's headquarters, these live sessions accommodate up to 20 participants and typically last 1.5 hours.
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Webinars: Online training sessions led by Marvia's CSM, lasting about 45 minutes, with no limit on the number of participants.
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Instructional Videos: Customized videos tailored to your Brand Portal, providing step-by-step guidance for users.
These optional training services are tailored to accommodate diverse learning styles and organizational needs. For further details on pricing and scheduling, please feel free to contact our support team at support@getmarvia.com or connect with your Customer Success Manager.