How do I manage duplicate assets in the DAM?
Finding and understanding duplicates
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Navigate to "Duplicates" in the left menu of your DAM.
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Review the dashboard that shows all detected duplicate files.
What each column means
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Filename, shows the original file name of the asset.
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Items, shows how many duplicate copies of the file exist in your DAM. For example, unicorn frappuccino.png may show 3 items.
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Actions, opens a menu with tools for managing duplicates.
Note: The Items column helps you quickly spot which files need attention.
Resolving duplicate assets
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In the Duplicates section, locate the asset you want to review.
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Open the Actions menu.
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Select "Open duplicates" to view all locations where the copies are stored.
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Review the list to decide which version you want to keep or remove.
⚠️ Important: Before removing a duplicate, confirm that the remaining file is the correct and most complete version.
Tips for success
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Check the Duplicates dashboard regularly to keep your DAM clean.
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Remove outdated or unused copies to save storage and reduce confusion.
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Keep versioning practices consistent so users do not accidentally upload duplicates.
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Encourage teams to search the DAM before uploading new files.
